Store Department Manager: Lead Sales & Service

The Paper Store; Smithfield (RI); On-site; USD 24,796 - 30,307; Full time

Job summary

The Paper Store is seeking a Full Time Department Manager in Smithfield, RI to lead a team and deliver exceptional customer service. Responsibilities include driving sales, managing payroll, training staff, and maintaining store standards.

The ideal candidate will have prior specialty retail experience, strong leadership skills, and the ability to engage with customers effectively. This role demands flexibility with scheduling and a visible presence on the sales floor.

Qualifications

• Previous experience in specialty retail is preferred.
• Ability to adapt to and lead change.
• Proficient in using Microsoft Office and POS Systems.

Responsibilities

• Lead a high-performing team to achieve sales goals.
• Model exceptional customer service through the G.U.E.S.T. approach.
• Assist with management functions like opening and closing the store.

Skills

Customer service

Team leadership

Sales techniques

Retail experience

Problem-solving

Tools

Microsoft Office

POS Systems

Job description

The Paper Store is seeking a Full Time Department Manager in Smithfield, RI to lead a team and deliver exceptional customer service. Responsibilities include driving sales, managing payroll, training staff, and maintaining store standards.

The ideal candidate will have prior specialty retail experience, strong leadership skills, and the ability to engage with customers effectively. This role demands flexibility with scheduling and a visible presence on the sales floor.