Store Department Lead: Customer Experience

H & M Hennes & Mauritz Gruppe; Lombard (IL); On-site; USD 26,477 - 30,844; Full time

Benefits offered by this job

25% Staff Discount

Medical, Dental and Vision Coverage

401K

Vacation and Parental Pay

Job summary

A leading global fashion retailer is seeking a Department Supervisor in Lombard to enhance the customer experience through effective team leadership and commercial execution. The ideal candidate will support sales goals, ensure compliance with company standards, and contribute to a positive in-store atmosphere. Successful applicants will have communication skills and a passion for fashion, benefiting from competitive pay and comprehensive employee benefits.

Qualifications

• Emerging leader who enjoys taking responsibility.
• Ambitious and an effective communicator.
• Achievement-oriented with a focus on customer service.

Responsibilities

• Support the total OMNI customer experience.
• Ensure visual and commercial curation.
• Collaborate with the team to achieve sales goals.

Skills

Customer service

Communication

Fashion awareness

Team collaboration

Analytical skills

Job description

A leading global fashion retailer is seeking a Department Supervisor in Lombard to enhance the customer experience through effective team leadership and commercial execution. The ideal candidate will support sales goals, ensure compliance with company standards, and contribute to a positive in-store atmosphere. Successful applicants will have communication skills and a passion for fashion, benefiting from competitive pay and comprehensive employee benefits.