Store Customer Experience Specialist

Dollar Tree, Inc.; Dunkirk (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Dunkirk, MD is seeking a part-time Customer Service Associate to deliver friendly and efficient help to shoppers. You will assist customers, process transactions at the register, and keep the store clean and well-stocked.

The role emphasizes safety, accuracy in cash handling, merchandise receiving, and teamwork with colleagues. Previous retail or customer service experience is preferred, with strong communication and problem-solving skills.

Qualifications

• Customer service experience in retail or similar environment preferred
• Able to follow instructions and interpret operational documents
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Reasonable physical stamina to lift 30–50 lbs and stand/walk for extended periods

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and restock merchandise
• Receive merchandise and help unload trucks, stocking per productivity standards
• Provide a clean, safe, and respectful environment for customers and coworkers
• Maintain cleanliness throughout the store (bathrooms, floors, trash, etc.)
• Perform other duties as assigned

Skills

Customer service

Follow instructions

Communication

Organizational skills

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Dunkirk, MD is seeking a part-time Customer Service Associate to deliver friendly and efficient help to shoppers. You will assist customers, process transactions at the register, and keep the store clean and well-stocked.

The role emphasizes safety, accuracy in cash handling, merchandise receiving, and teamwork with colleagues. Previous retail or customer service experience is preferred, with strong communication and problem-solving skills.