Retail Customer Experience Specialist (Part‑Time)

Dollar Tree, Inc.; Lanham (MD); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Lanham, Maryland is seeking a Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers with questions and recommendations, manage transactions at the register, and protect cash and company assets while keeping shelves stocked.

You will also unload trucks, replenish stock, maintain store cleanliness, and foster a positive, safe environment. The role requires good communication, organization, and problem-solving, with a part-time

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

High school diploma or equivalent

Previous customer service experience

Cash handling / POS operations

Excellent communication skills

Strong problem-solving skills

Ability to lift 30-50 lbs

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree in Lanham, Maryland is seeking a Customer Service Associate to deliver a friendly, efficient shopping experience. You will assist customers with questions and recommendations, manage transactions at the register, and protect cash and company assets while keeping shelves stocked.

You will also unload trucks, replenish stock, maintain store cleanliness, and foster a positive, safe environment. The role requires good communication, organization, and problem-solving, with a part-time