Store Customer Experience Associate

Domino

Clewiston (FL)

On-site

USD 24,000 - 30,000

Full time

44 hours ago

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Qualifications

Customer service experience is preferred.
Ability to take orders and process payments.
Excellent communication and friendly attitude.
Maintain a clean and welcoming work area.

Responsibilities

Take customers' orders in a positive manner and answer questions.
Use suggestive selling techniques with every interaction.
Answer the phone on the first ring and avoid placing customers on hold.
Complete orders timely with neat, accurate details.
Keep phone and customer area clean at all times.
Repeat every order back to the customer and inform them of delivery time.
Assist in making pizzas and keep makeline and soda coolers stocked.
Take carry-out payments if requested by the manager.
Maintain the image standards set forth by the company.
Assist the delivery team with store cleanliness and maintenance.
May assist in folding/ topping boxes.

Skills

Customer service

Phone handling

Cash handling

Upbeat communication

Tools

POS system

Job description

Job Category Org: Store Customer Service Rep

Company Description

We treat our employees as family!

Job Description

Job Duties

Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.

PHYSICAL REQUIREMENTS

Lifting: Occasional
Weight: Most under 5 lbs. Occasionally up to 35 lbs.
HEIGHT: FLOOR TO COUNTER

Carrying: Occasional
Weight: Most under 5 lbs. Occasionally up to 35 lbs.

Standing: Constant
Surface: Tile

Walking: Frequent
Surface: Tile
DISTANCE: WITHIN STORE

Reaching: Occasional
Level: Floor to 6 or 7 feet

Twisting: Occasional May twist at waist or turn entire body

Bending: Occasional May bend at waist or turn entire body

Squatting: Occasional May squat or bend to reach floor

Climbing: None

Pushing / pulling: Occasional Mop bucket and dough trays on dollies

Foot controls: None