Store Counter Trainee

Motion; North Wilkesboro (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a NAPA Counter Sales associate, where you will be the face of the retail store, helping customers with their automotive needs. This role offers a supportive team environment, competitive pay, and opportunities for career growth. Ideal candidates will have a background in automotive parts or a willingness to learn, along with excellent communication and customer service skills. Enjoy a stable career with ongoing training and a family-like culture.

Benefits

Health Benefits

401K

Opportunities for Promotion

Ongoing Training

Qualifications

• Experience in automotive industry or parts store preferred.
• Valid Driver’s License required.
• Eager to learn about automotive parts.

Responsibilities

• Providing auto parts solutions for customers in person and over the phone.
• Delivering outstanding customer service.
• Using technology to assist customers.

Skills

Customer Service

Communication

Listening

Education

High School Diploma or GED

Technical or Trade School

Tools

Inventory Management Systems

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are considered the “face of the retail store” and the go-to person when customers enter our stores for their automotive needs. You don’t need to be able to tear down and rebuild engines (though that’s a plus), but a background in automotive parts is essential.

What you will be doing:

1. Providing auto parts solutions for retail and wholesale customers in person and over the phone.
2. Assisting team members with customer questions using your parts knowledge.
3. Delivering outstanding customer service and creating a positive shopping experience.
4. Bringing energy and customer focus to our fast-paced stores.
5. Using technology, including computers, cash registers, and catalogs, to assist customers.

This is the right opportunity if you:

1. Enjoy helping customers with auto parts and service questions.
2. Have experience in the automotive industry or enjoy tinkering with cars and trucks.
3. Are eager to learn about automotive parts if you don’t already know.
4. Want to grow your career within a supportive team environment.

What you’ll need:

1. Valid Driver’s License.
2. Experience in a parts store or automotive industry, or a willingness to learn.
3. High School Diploma or GED; technical or trade school is a plus.
4. Excellent communication skills.
5. Ability to thrive in a fast-paced retail setting.
6. Strong listening skills and empathy for customers.

Additional preferred qualifications:

1. Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership work.
2. Experience with cataloging or inventory management systems.
3. Customer-centric attitude.
4. ASE Certifications are a plus but not required.

What’s in it for you:

1. Great team and brand.
2. Competitive pay and benefits, including health and 401K.
3. Stable, Fortune 200 company with a family-like culture.
4. Opportunities for promotion and career development.
5. Ongoing training and support from leadership and peers.

Interested? Join our Talent Community at jobs.genpt.com or set up email alerts for future opportunities that match your interests!

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.