Store Counter Sales

NAPA Auto Parts; Greeneville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading automotive parts retailer as a Store Counter Sales associate. You will assist customers with their automotive needs, providing solutions and exceptional service. This role offers career growth opportunities within a supportive team environment. Ideal candidates enjoy helping customers and have a background in automotive parts or a willingness to learn.

Benefits

Health benefits

401K

Opportunities for promotion

Comprehensive training

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License.

Responsibilities

• Providing auto parts solutions for retail and wholesale customers.
• Delivering outstanding customer service in our stores.
• Engaging customers to ensure a positive shopping experience.

Skills

Communication

Listening

Customer Service

Education

High School Diploma or GED

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store," assisting customers with their automotive needs. You don’t need to be able to tear down motors (but if you can, that’s a plus) – a background in automotive parts is preferred. This role offers opportunities to grow your career as a Parts Specialist, whether full-time or part-time, or to explore other career paths within our company.

What You Will Be Doing

1. Providing auto parts solutions for retail and wholesale customers in person and over the phone
2. Assisting team members with customer questions using your parts knowledge
3. Delivering outstanding customer service in our stores
4. Engaging customers to ensure a positive shopping experience
5. Using technology such as computers, cash registers, phones, and catalogs

This Is The Right Opportunity For You If You

1. Enjoy helping customers with auto parts and service questions
2. Have automotive experience or enjoy tinkering and repairing vehicles
3. Are eager to learn about automotive parts
4. Want to grow your career within a supportive team

What You’ll Need

1. Valid Driver’s License
2. Experience in a parts store or automotive industry, or willingness to learn
3. High School Diploma or GED; technical/trade courses are a plus
4. Excellent communication skills
5. Ability to thrive in a fast-paced retail environment
6. Good listening skills and empathy for customers

Additional Qualifications (Preferred)

1. Passion for automotive, heavy equipment, farm, marine, or dealership industries
2. Experience with cataloging or inventory systems
3. Customer-centric attitude
4. ASE Certifications (a plus but not required)

Benefits

1. Great team and brand environment
2. Competitive pay
3. Health benefits and 401K
4. Stable, Fortune 200 company with a family feel
5. Opportunities for promotion and career development
6. Comprehensive training and ongoing support

If this isn’t the right fit, join our Talent Community or set up email alerts for future opportunities. GPC values diversity and recruits based on ability and achievement, regardless of protected characteristics.