Store Counter Sales

NAPA Auto Parts; Cleveland (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Store Counter Sales associate, where you'll be the face of the retail store, assisting customers with automotive needs. This role offers career growth opportunities and requires excellent communication skills. Enjoy a supportive team environment with competitive pay and benefits.

Benefits

Health benefits

401K

Competitive pay

Opportunities for career growth

Comprehensive training

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts answers and solutions to customers.
• Maintaining a high-energy, customer-focused environment.

Skills

Communication

Customer Service

Listening

Education

High School Diploma or GED

Technical or Trade School

Tools

Cataloging Systems

Inventory Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you will be the "face of the retail store" and the go-to person for customers seeking automotive needs. No need to be able to tear down engines, but a background in automotive parts is preferred. This role offers opportunities whether you want to develop a career as a Parts Specialist, work full or part-time, or explore other career paths within our company.

What You Will Be Doing

• Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone
• Assisting team members with customer questions using your parts knowledge
• Delivering outstanding customer care and engaging with everyone who visits our store
• Maintaining a high-energy, customer-focused environment in our fast-paced stores
• Welcoming customers and ensuring a positive shopping experience
• Using technology such as computers, cash registers, telephones, and catalogs

Who Is This Role For?

• Those who enjoy helping customers with auto parts and service questions
• Individuals with automotive industry experience or those who enjoy tinkering and repairing vehicles
• Willing to learn about automotive parts if new to the industry
• People seeking growth opportunities within a team environment

Minimum Requirements

• Valid Driver’s License
• Experience in a parts store or automotive industry, or willingness to learn
• High School Diploma or GED; technical or trade school is a plus
• Excellent communication skills
• Ability to thrive in a fast-paced retail setting
• Strong listening skills and empathy for customers

Preferred Qualifications

• Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries
• Experience in retail, auto body, or collision repair
• Knowledge of cataloging and inventory systems
• Customer-centric attitude
• ASE Certifications (a plus but not required)

Benefits

• Great team and brand environment
• Competitive pay
• Health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Opportunities for career growth and development
• Comprehensive training and ongoing support

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