Store Consultant — Printing, Signs & Shipping Expert

FedEx Corporation; Tennessee; On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and recommend FedEx Office products and services. The role covers printing, signs & graphics, and shipping, including taking orders, providing pricing information, and managing the production queue and equipment.

You will operate a range of printing, binding, and shipping equipment, stock materials, and ensure a safe, clean store environment while assisting

Qualifications

• Must have a high school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.

Education

High school diploma or equivalent education

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and recommend FedEx Office products and services. The role covers printing, signs & graphics, and shipping, including taking orders, providing pricing information, and managing the production queue and equipment.

You will operate a range of printing, binding, and shipping equipment, stock materials, and ensure a safe, clean store environment while assisting