Store Consultant — Printing, Signs & Shipping Advisor

FedEx Corporation; Menlo Park (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping services.

The role involves taking orders, coordinating store activities, providing pricing information, and recommending FedEx Office products. You will operate printing and shipping equipment and maintain a clean, organized store environment.

Qualifications

• High school diploma or equivalent required.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers with consultative service to understand needs.
• Take orders and provide pricing information.
• Operate and maintain printing, binding, and shipping equipment.
• Process financial transactions at a POS terminal.

Skills

Customer service

Communication skills

Consultative selling

Education

High school diploma or equivalent

Tools

POS terminal

Order systems

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by leveraging consultative skills to anticipate needs, suggest alternatives, and provide solutions across print, signs & graphics, and shipping services.

The role involves taking orders, coordinating store activities, providing pricing information, and recommending FedEx Office products. You will operate printing and shipping equipment and maintain a clean, organized store environment.