Store Consultant: Printing, Signs & Shipping Expert

FedEx Corporation; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

FedEx Office in Houston, TX is seeking a Store Consultant who delivers a positive, consultative customer experience across printing, signs & graphics, and shipping. You will take orders, provide pricing, recommend FedEx Office products, and manage production queues and equipment.

The role requires strong communication and the ability to coordinate store operations, assist customers, and handle transactions while maintaining a clean, safe environment.

Qualifications

• 6+ months of specialized experience in customer-facing roles.
• Excellent verbal and written communication skills.
• Experience in a retail or service environment is preferred.

Responsibilities

• Assist in daily store operations and coordinate team tasks.
• Take orders, provide pricing information, and upsell FedEx Office products and services.
• Handle complex customer inquiries with consultative approach and solutions.
• Set up and operate printing, binding, and related equipment.
• Maintain a clean, safe, and organized retail store environment.
• Process financial transactions at the Point of Sale (POS) and manage cash.

Skills

Customer service

Consultative selling

Product knowledge

Verbal communication

Education

High school diploma or equivalent

Tools

POS terminal

Printing equipment

Job description

FedEx Office in Houston, TX is seeking a Store Consultant who delivers a positive, consultative customer experience across printing, signs & graphics, and shipping. You will take orders, provide pricing, recommend FedEx Office products, and manage production queues and equipment.

The role requires strong communication and the ability to coordinate store operations, assist customers, and handle transactions while maintaining a clean, safe environment.