Store Consultant: Printing, Signs & Shipping Expert

FedEx Corporation; El Paso (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

FedEx Office in El Paso, TX is seeking a Store Consultant who delivers a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products while operating a range of printing and packaging equipment.

This role emphasizes consultative selling, teamwork, and accuracy in pricing and processing. You will manage the production queue, handle complex projects, and maintain store organization while following company

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, transfer requirements as outlined in the Team Member Handbook.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping and uses related equipment.
• Maintains a safe, clean and orderly retail Store.

Skills

Customer service

Communication

Consultative selling

Education

High school diploma or equivalent

Tools

POS terminal

Order systems

Job description

FedEx Office in El Paso, TX is seeking a Store Consultant who delivers a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products while operating a range of printing and packaging equipment.

This role emphasizes consultative selling, teamwork, and accuracy in pricing and processing. You will manage the production queue, handle complex projects, and maintain store organization while following company