Store Consultant - Printing, Signs & Shipping Expert

FedEx; Chicago (IL); Hybrid; USD 25,000 - 29,000; Full time

Job summary

FedEx Office in Chicago is seeking a Store Consultant to deliver a positive customer experience by understanding needs and recommending printing, signs & graphics, and shipping solutions.

The role involves taking orders, pricing, coordinating store activities, operating printing and shipping equipment, and maintaining a safe, organized retail environment while handling complex projects and ensuring accuracy in pricing and service delivery.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide consultative customer service across print, signs, graphics, and shipping.
• Take orders, provide pricing, and advise on FedEx Office products.
• Operate and maintain printing and shipping equipment.
• Manage production queue and workflow in-store.
• Uphold safety, cleanliness and confidentiality of customer data.

Skills

Excellent verbal communication

Excellent written communication

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office in Chicago is seeking a Store Consultant to deliver a positive customer experience by understanding needs and recommending printing, signs & graphics, and shipping solutions.

The role involves taking orders, pricing, coordinating store activities, operating printing and shipping equipment, and maintaining a safe, organized retail environment while handling complex projects and ensuring accuracy in pricing and service delivery.