Store Consultant: Printing, Signs & Shipping Expert

FedEx Office and Print Services; Burleson (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office and Print Services in Burleson, TX is hiring a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions. You will take orders, advise on print, signs and graphics, and shipping products while coordinating store activities.

The role requires the ability to operate printing and packaging equipment, stock materials, manage the production queue, and maintain a clean, safe store environment.

Qualifications

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store

Skills

Customer service

Communication

Retail operations

Order processing

Printing knowledge

Education

High school diploma or equivalent

Tools

POS terminal

Job description

FedEx Office and Print Services in Burleson, TX is hiring a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs, suggest alternatives, and provide solutions. You will take orders, advise on print, signs and graphics, and shipping products while coordinating store activities.

The role requires the ability to operate printing and packaging equipment, stock materials, manage the production queue, and maintain a clean, safe store environment.