Store Consultant: Printing, Signs & Shipping

FedEx Office and Print Services; Northbrook (IL); On-site; USD 18,000 - 30,000; Full time

Job summary

FedEx Office in a Northbrook, IL location seeks a Store Consultant to deliver excellent customer experiences, using consultative skills to anticipate needs and offer FedEx Office products and services. You will take orders, provide pricing, and coordinate store activities while operating printing and shipping equipment.

The role requires high school diploma or equivalent and 6+ months of specialized experience, with a focus on customer service and accuracy in pricing.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Delivers a positive customer experience by understanding needs and offering suitable FedEx Office solutions.
• Takes orders, provides pricing information, and informs customers about products and services.
• Operates and maintains printing, binding and shipping equipment; manages production queue and store tasks.

Skills

Customer service

Communication

Pricing information

Product knowledge

Education

High school diploma or equivalent

Job description

FedEx Office in a Northbrook, IL location seeks a Store Consultant to deliver excellent customer experiences, using consultative skills to anticipate needs and offer FedEx Office products and services. You will take orders, provide pricing, and coordinate store activities while operating printing and shipping equipment.

The role requires high school diploma or equivalent and 6+ months of specialized experience, with a focus on customer service and accuracy in pricing.