Store Consultant: Print, Sign & Ship Expert

FedEx Office; Rosemont (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

FedEx Office in Rosemont, IL is seeking a Store Consultant who delivers a positive customer experience, leveraging consultative skills to understand needs and offer solutions. You will handle orders, pricing, and recommendations for FedEx Office products while operating a range of printing and shipping equipment.

The role emphasizes teamwork, accuracy in pricing, and maintaining a clean store environment, with opportunities to grow in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook.

Responsibilities

• Delivers a positive customer experience using consultative skills to anticipate needs and provide solutions.
• Takes orders, provides pricing information, and recommends FedEx Office products and services.
• Operates and maintains printing, binding and shipping equipment and manages the production queue.
• Maintains a safe, clean and orderly store and handles basic financial transactions.

Skills

Excellent verbal communication skills

Excellent written communication skills

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office in Rosemont, IL is seeking a Store Consultant who delivers a positive customer experience, leveraging consultative skills to understand needs and offer solutions. You will handle orders, pricing, and recommendations for FedEx Office products while operating a range of printing and shipping equipment.

The role emphasizes teamwork, accuracy in pricing, and maintaining a clean store environment, with opportunities to grow in a fast-paced retail setting.