Store Consultant: Printing & Customer Solutions Expert

FedEx Group; Alexandria (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office in Alexandria, VA is seeking a Store Consultant to deliver a positive, consultative customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, coordinate store activities, and recommend FedEx Office services.

The role requires operating equipment, managing production queues, and maintaining a safe retail environment. The position involves handling complex customer requests with accuracy, assisting with pricing, and ensuring excellent

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Delivers a positive customer experience using consultative skills in a retail setting.
• Takes complex orders, provides pricing information, and recommends FedEx Office products and services.
• Operates printing, binding, and related equipment and manages the production queue.
• Maintains a safe, clean, and organized store environment.
• Handles financial transactions and supports store merchandising and inventory tasks.

Skills

Communication skills

Customer service

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office in Alexandria, VA is seeking a Store Consultant to deliver a positive, consultative customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, coordinate store activities, and recommend FedEx Office services.

The role requires operating equipment, managing production queues, and maintaining a safe retail environment. The position involves handling complex customer requests with accuracy, assisting with pricing, and ensuring excellent