Store Consultant: Printing & Customer Experience Pro

FedEx Office and Print Services; Honolulu (HI); On-site; USD 56,482,000 - 66,125,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement plan

Tuition reimbursement

Job summary

FedEx Office and Print Services is seeking a Store Consultant who delivers a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products while coordinating store activities.

This role requires strong communication, ability to operate printing and shipping equipment, and handling cash at POS. You will help train team members, manage production queues, and ensure a safe, clean store environment.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Takes complex customer orders using order systems and provides accurate pricing information.
• Assists in the training of store team members.
• Operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail store.
• Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change.

Skills

Customer service

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

POS system

Order entry software

Job description

FedEx Office and Print Services is seeking a Store Consultant who delivers a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and recommend FedEx Office products while coordinating store activities.

This role requires strong communication, ability to operate printing and shipping equipment, and handling cash at POS. You will help train team members, manage production queues, and ensure a safe, clean store environment.