Store Consultant: Print, Signs & Shipping Expert

FedEx Office; Illinois; On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office in Illinois is looking for a Store Consultant who consistently delivers a positive customer experience by using consultative skills to anticipate needs and provide solutions across print, signs & graphics, and shipping. You will handle orders, pricing information, and product recommendations while maintaining store operations and equipment.

This role requires the ability to stand for shifts, lift up to 55 pounds, and work with minimal supervision.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.

Skills

Customer service

Communication skills

Retail experience

Education

High school diploma or equivalent

6+ months specialized experience

Job description

FedEx Office in Illinois is looking for a Store Consultant who consistently delivers a positive customer experience by using consultative skills to anticipate needs and provide solutions across print, signs & graphics, and shipping. You will handle orders, pricing information, and product recommendations while maintaining store operations and equipment.

This role requires the ability to stand for shifts, lift up to 55 pounds, and work with minimal supervision.