Store Consultant: Print, Signs & Shipping Expert

FedEx Office and Print Services; Bellingham (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office and Print Services is seeking a Store Consultant in Washington to deliver a positive customer experience. The role covers print, signs & graphics, and shipping; you will take and price orders, coordinate store activities, and manage production queues and equipment.

The position emphasizes consultative selling, accurate pricing, and safe, clean store operations. Prior customer service experience and the ability to lift up to 55 pounds are required.

Qualifications

• High school diploma or equivalent.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent education

Tools

POS system

Job description

FedEx Office and Print Services is seeking a Store Consultant in Washington to deliver a positive customer experience. The role covers print, signs & graphics, and shipping; you will take and price orders, coordinate store activities, and manage production queues and equipment.

The position emphasizes consultative selling, accurate pricing, and safe, clean store operations. Prior customer service experience and the ability to lift up to 55 pounds are required.