Store Co-Manager: Lead Operations & Team Growth

The Wendy's Company; Gluckstadt (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

The Wendy's Company in Madison, MS is seeking a Co-Manager to lead crew, hire, train and develop staff while supporting the unit manager to operate the store efficiently and profitably.

You will oversee service, quality, cleanliness and training, manage shifts, monitor costs, and ensure safety and policy compliance; one year of line operations experience and a college degree or equivalent operations experience are required. Strong communication and leadership are essential.

Qualifications

• One year of line operations experience in the restaurant industry.
• College degree or equivalent experience in operations.
• Must be able to perform all restaurant operations positions/functions.

Responsibilities

• Hires, trains and terminates crew members to ensure adequate coverage.
• Utilizes W.O.T.C. (Walk-Through Condition?) for shift operations.
• Monitors crew turnover rate and causes; makes recommendations to the unit manager.
• Monitors product quality during shift and provides feedback.
• Takes service times and trains crew to respond promptly to customer needs.
• Trains crew in customer courtesy and solicits feedback to determine customer satisfaction.
• Maintains store cleanliness and follows cleaning plans.
• Follows procedures to maintain store standards and safety.

Skills

Supervisory practices

Interviewing practices

Crew training

Education

College degree or equivalent experience in operations

Job description

The Wendy's Company in Madison, MS is seeking a Co-Manager to lead crew, hire, train and develop staff while supporting the unit manager to operate the store efficiently and profitably.

You will oversee service, quality, cleanliness and training, manage shifts, monitor costs, and ensure safety and policy compliance; one year of line operations experience and a college degree or equivalent operations experience are required. Strong communication and leadership are essential.