Store Cleanliness & Customer Experience Associate

The TJX Companies, Inc.; Landover (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

adoption assistance

Job summary

Marshalls at USA Marshalls Store 0503 in Landover MD is seeking a team member to deliver a high level of customer service while maintaining a clean, organized store environment. You may work across areas to support business needs, handling transactions, promotions, and loss-prevention practices.

The role emphasizes a positive store culture, teamwork, and adherence to policies. A competitive salary and benefits package are described, with open opportunities for growth within TJX’s off-price brand

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and embodying customer experience principles.
• Accurately rings customer purchases/returns and counts change back to customers per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and maintains store cleanliness.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety awareness.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Attention to detail

Flexibility

Teamwork

Job description

Marshalls at USA Marshalls Store 0503 in Landover MD is seeking a team member to deliver a high level of customer service while maintaining a clean, organized store environment. You may work across areas to support business needs, handling transactions, promotions, and loss-prevention practices.

The role emphasizes a positive store culture, teamwork, and adherence to policies. A competitive salary and benefits package are described, with open opportunities for growth within TJX’s off-price brand