Store Associates (63rd & Macarthur)

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; Full time

Job summary

Join a leading organization as a Store Associate, where you will provide excellent customer service and perform various store duties. This role is integral to supporting the community through donations and services. Enjoy a climate-controlled environment and opportunities for personal growth.

Benefits

Medical

Dental

Vision

Life

401k

RISE program for skill development

Qualifications

• Prior customer service experience preferred.
• Ability to speak, read, and write English.

Responsibilities

• Provide excellent customer service to customers and donors.
• Maintain store cleanliness including dressing rooms and bathrooms.
• Assist in loading and unloading trucks and trailers.

Skills

Customer service orientation

Effective Communication

Strong organizational skills

Time management

Education

High school diploma or GED

Job description

Join to apply for the Store Associates (63rd & Macarthur) role at Goodwill Central Oklahoma.

Goodwill Central Oklahoma is seeking individuals to help grow our mission: We help people overcome challenges to employment. Working at Goodwill is more than a job—it's a chance to do good for yourself and the community. Donations and contract services generate the funds to support programs providing training and supportive services for greater independence.

Take the first step in making a difference by applying to a position with Goodwill.

Job Summary

To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing, and selling merchandise. This is not a supervisory role.

Starting Pay

• $12.00 per hour

Benefits

• Medical
• Dental
• Vision
• Life
• 401k
• All employees are eligible for the RISE program, which helps employees gain skills for personal and career growth through guidance, training, and support for life's challenges.

Essential Job Functions

• Punctual and dependable attendance
• Provide excellent customer service to customers and donors
• Distribute items from the back room to the correct areas
• Clean and straighten items on the floor
• Maintain store cleanliness including dressing rooms and bathrooms
• Follow policies and procedures set by Goodwill Central Oklahoma
• Perform tasks according to work instructions
• Ensure security of assets and donations
• Perform general duties and cross-train in all work areas
• Adhere to cash handling procedures
• Greet and assist donors/customers and escalate complaints to management
• Assist in loading and unloading trucks and trailers
• Maintain store housekeeping to standards
• Attend required training and safety meetings

Additional Responsibilities

• Perform other duties as assigned by management

Qualifications

• High school diploma or GED preferred
• Prior customer service experience preferred
• Ability to speak, read, and write English
• Reliable transportation and communication required

Core Competencies

• Live the Values
• Results Driven
• Customer Focus
• Effective Communication
• Job Skills Knowledge

Knowledge, Skills, and Abilities

• High attention to detail
• Excellent verbal and written communication skills
• Strong organizational skills and multitasking ability
• Customer service orientation
• Time management and punctuality
• Decision-making skills
• Basic math skills
• Interpersonal skills to work well with diverse people

Physical Requirements

• Standing, walking, twisting, bending, reaching, occasional squatting/kneeling, good finger dexterity, repetitive motions, talking, hearing, visual acuity
• Ability to push, pull, and lift up to 50 pounds with assistance
• Operate a computer and handle textiles/donated goods

Work Environment

• Climate-controlled environment with exposure to dust, mold, dirt, pollen, extreme temperatures
• Availability during operating hours, including evenings, weekends, holidays
• Moderate noise level
• Part-time or full-time work as per management needs

Note: These statements describe the general nature and level of work, not an exhaustive list of responsibilities, duties, and skills.