Store Associate

RaceTrac Petroleum, Inc.; Texarkana (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic Associates to join their team in a fast-paced convenience store environment. This role involves delivering exceptional customer service, maintaining a clean and welcoming store, and assisting guests with their purchases. Ideal candidates will thrive in a collaborative atmosphere, possess strong communication skills, and be ready to tackle various tasks, including stocking shelves and ensuring compliance with safety regulations. If you are passionate about providing a positive experience for customers and enjoy working in a dynamic setting, this opportunity is perfect for you.

Qualifications

• 1-2 years of retail or customer service experience preferred.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Provide prompt and courteous guest service and resolve complaints.
• Maintain cleanliness inside and outside the store.

Skills

Customer Service

Teamwork

Cash Handling

Education

High School Diploma or equivalent

Job description

Job Description:

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

Responsibilities:

Customer Service

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.

Clean, Safe, Fast & Full

• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.
• Stocks shelves and coolers.
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Qualifications:

• 1-2 years work experience preferred.
• Retail or customer service experience preferred.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.