Store Associate

RaceTrac Petroleum, Inc.; Texarkana (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

A leading company in the convenience store sector is looking for an Associate to ensure excellent customer service and maintain a clean environment. The role involves interacting with customers, stocking products, and adhering to safety regulations. Successful candidates will possess previous retail experience and demonstrate strong teamwork skills.

Qualifications

• 1-2 years work experience preferred.
• Retail or customer service experience preferred.

Responsibilities

• Cleans in and outside of store including parking lot, mopping floors, and cleaning restrooms.
• Stocks shelves and maintains food and beverage areas.
• Greets guests and provides prompt service.

Skills

Customer Service

Teamwork

Flexibility

Attention to Detail

Job description

Job Description:

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

Responsibilities:

Clean, Safe, Fast & Full

• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc).
• Stocks shelves and coolers
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Customer Service

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.

Qualifications:

• 1-2 years work experience preferred
• Retail or customer service experience preferred

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.