Store Associate

Sherwin-Williams; Madison (IN); On-site; USD 16,531 - 24,796; Full time

Job summary

Sherwin-Williams Store #1982 in Madison, IN is seeking a Store Associate to assist customers, handle sales transactions, and stock shelves on a fast-paced retail floor.

You will build relationships with customers, support deliveries, and maintain accurate product displays while meeting monthly and quarterly sales goals.

Ideal candidates have strong communication skills, a valid driver's license, and flexibility to work evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid driver’s license.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willingness to work evenings and weekends.

Responsibilities

• Provide excellent sales service to customers and ensure satisfaction.
• Assist customers in person and by phone, determine needs, and recommend products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately following policies.
• Achieve monthly, quarterly, and yearly sales goals.
• Maintain accurate work orders and inventory records.
• Pull products from floor or warehouse as needed.
• Tint and mix products per customer specifications.
• Stock shelves and set up displays.
• Keep store equipment clean and in good condition.
• Assist with loading/unloading delivery trucks and deliveries.
• Maintain clean, organized, and in-stock areas.
• Stay knowledgeable about products and options available.

Skills

Customer service

Cash handling

Retail sales

Inventory management

Teamwork

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Mixing equipment

Job description

Job Description

Position: Store Associate – Store #1982, 742 Clifty Drive, Madison, IN 47250.

The role involves contact with customers, including minors, and handling cash and other payment methods, personal information, and merchandise. A criminal background check is required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in‑stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.