Store Associate

RaceTrac Petroleum, Inc.; East Point (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading convenience store is seeking an Associate to provide exceptional guest service and maintain a welcoming environment in a high-volume outlet. The role involves engaging with customers, managing cash transactions, ensuring store cleanliness, and supporting product availability. Candidates should have retail or customer service experience, with a focus on teamwork and communication.

Qualifications

• 1-2 years work experience preferred.
• Retail or customer service experience preferred.

Responsibilities

• Greets and interacts with guests and suggests products.
• Rings up customers on cash register and balances transactions.
• Maintains cleanliness in and outside of the store.

Skills

Customer Service

Teamwork

Problem Solving

Communication

Job description

Job Description:

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high volume convenience store outlet. This individual helps to maintain a clean, customer friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

Responsibilities:

Customer Service

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.

Clean, Safe, Fast & Full

• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc).
• Stocks shelves and coolers
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Qualifications:

• 1-2 years work experience preferred
• Retail or customer service experience preferred

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.