Store Associate

Sherwin Williams; Decatur (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

Sherwin-Williams in Decatur, GA seeks a Store Associate to assist customers in selecting the right products and offer expert advice on features and finishes. You will participate in delivering excellent service and maintaining high store standards while supporting daily sales targets.

The role emphasizes customer interaction, product knowledge, cash handling, and adherence to store policies to ensure a smooth shopping experience for all guests.

Responsibilities

• Assist customers in selecting Sherwin-Williams products and provide guidance on features and benefits.
• Resolve customer concerns promptly to ensure high satisfaction and help achieve store sales goals.

Job description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.