Bilingual Store Associate (Spanish)

Sherwin-Williams; Brookfield (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Sherwin Williams is seeking motivated Store Associates in Brookfield, CT. This role focuses on enhancing customer satisfaction by providing assistance with product selection and addressing inquiries. Store Associates are essential in achieving sales goals while maintaining store standards.

The position involves direct customer interaction, requiring strong customer service skills and the ability to handle various responsibilities. Successful candidates will uphold store quality and participate in securing a safe environment for customers and staff.

Qualifications

• Strong customer service skills.
• Ability to resolve customer inquiries and concerns.
• Attention to detail in maintaining product displays.

Responsibilities

• Work closely with customers to determine their needs.
• Resolve customer concerns to ensure satisfaction.
• Maintain product standards and store visual quality.

Job description

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #705350, located at: 2 Federal Road, Brookfield, CT 06804