Store Associate

Sherwin-Williams; Cincinnati (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dedicated store associates to enhance customer satisfaction and drive sales in their retail locations. This part-time role involves engaging with customers, understanding their needs, and providing tailored solutions. Ideal candidates will have a strong background in customer service and sales, along with the ability to work flexible hours, including evenings and weekends. If you are passionate about delivering exceptional service and thrive in a dynamic retail environment, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years of age and authorized to work in the US.
• Ability to lift and carry up to 50 lbs frequently.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs.

Skills

Customer Service

Sales Skills

Communication Skills

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting and Mixing Equipment

Job description

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, stay up-to-date with product features, and maintain high quality and visual standards of the products and store.

Store associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #1756, located at: 11429 Princeton Pike Cincinnati, OH 45246. This is a part-time role starting at $14.50.

Job duties involve contact with customers, which may include minors; and access to cash, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company requires a review of criminal history to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Qualifications Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship for a work visa now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one (1) year experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and according to policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks and assist in deliveries as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable about products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales