Store Assistant Manager: Growth, Service & Visual Leadership

URBN Urban Outfitters, Inc.; San Antonio (TX); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Employee discounts

Job summary

URBN Urban Outfitters, Inc. in San Antonio is seeking an Assistant Manager to support service, visuals, and operations to create an engaging store environment at 7400 San Pedro Ave.

You’ll act like an owner, collaborate with partners, and drive growth through team development and customer focus. The role requires leadership experience, strong merchandising skills, and a proven track record of achieving financial results, with flexibility to work nights, weekends, and holidays in a dynamic retail

Qualifications

• 2+ years store leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Proven record of developing great talent.
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Responsibilities

• Drive a service culture through engaging, efficient, personalized experiences, interpreting feedback to improve interactions.
• Partner with Visual Merchandising to create an engaging store experience for URBN customers.
• Deliver seamless omni-channel service using MPOS, POS, and curbside/pickup options.
• Lead floor service, guiding the team to prioritize customer experience and store objectives.
• Onboard new hires with ongoing development and timely feedback.
• Support recruiting and retention of a diverse, engaged team.
• Participate in opening/closing procedures and daily operations.
• Coordinate shipments, restocking, and product placement to uphold display standards.
• Maintain safety, inventory accuracy and minimize loss while following policy.
• Foster inclusivity, share product knowledge and brand messaging across the team.
• Communicate customer insights to store leadership and promote growth discussions with direct reports.

Skills

Store leadership

Merchant skills

Financial results

Job description

URBN Urban Outfitters, Inc. in San Antonio is seeking an Assistant Manager to support service, visuals, and operations to create an engaging store environment at 7400 San Pedro Ave.

You’ll act like an owner, collaborate with partners, and drive growth through team development and customer focus. The role requires leadership experience, strong merchandising skills, and a proven track record of achieving financial results, with flexibility to work nights, weekends, and holidays in a dynamic retail