Store Assistant Manager - Alhambra Store

Salvation Army Tucson; Alhambra (CA); On-site; USD 20,911 - 29,783; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

AFLAC

Employee Assistance Program (EAP)

Job summary

Salvation Army Tucson is looking for a full-time Retail Supervisor at the Alhambra Thrift Store. This position involves overseeing daily store operations, enhancing customer experiences, and supporting the Store Manager with staffing and performance coaching.

The ideal candidate will have previous retail management experience, effective communication skills, and a valid Driver's license. Employee benefits include paid time off, medical, dental, and vision coverage, among others.

Qualifications

• Minimum of 2 years previous Retail Management/Supervisory experience required.
• Must hold a valid Driver's license and have access to a motor vehicle.
• Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

• Partners with the Store Manager in day-to-day operations.
• Assumes responsibility for store operations in absence of Store Manager.
• Assists with hiring, training, and directing store team.

Skills

Retail Management/Supervisory experience

Communication skills

Basic understanding of MS Office

Driver’s license

Education

High School Diploma or equivalent

Job description

Job Overview

Job Category: Thrift Stores - all positions
Requisition Number: STORE024159

Position Details

• Full-Time
• Rate: $18.40 USD per hour

Locations

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. The organization relies on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Alhambra Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee Benefits

• Opportunity for career growth.
• Paid time off.
• Employee Discounts.
• Monthly management incentive bonus.
• Medical, Dental, and Vision.
• Retirement Plan.
• AFLAC.
• Employee Assistance Program (EAP).

Responsibilities

1. Takes an active role and partners with the Store Manager in the day‑to‑day operation of the store, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.
2. Assumes responsibility for all day‑to‑day store operations (including personnel and cash handling duties) in the absence of the Store Manager.
3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.
4. Schedules Store Employees to ensure appropriate coverage; coordinates daily morning and shift‑change team meetings; reviews and maintains accurate employee payroll records including daily monitoring of time and attendance edits.
5. Assists Store Manager with hiring, training and directing the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees.
6. Communicates personnel issues and performance results with Store Manager; may issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist and District Sales Manager.
7. Ensures high levels of Customer and Donor satisfaction through excellent service; develops strategies to improve service to maximize the customer experience.
8. Supports the Store Manager in Back Room Processing (BRP), ensuring Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
9. Supervises, supports and reports on program Beneficiaries when Work Therapy Assignments are in place.
10. Protects and secures store currency, inventory and property, including safe funds, bank deposits (daily logging and completing cash deposits), products for sale, equipment and building security.
11. Secures the building during non‑operating hours with alarm system arming and alert protocol.
12. Ensures safety measures are established and maintained consistent with ARC policy and governmental regulations; reports safety issues and incidents immediately; assists Store Manager with mandatory Weekly Store Meetings; attends ARC Monthly Safety Meetings in the Store Manager’s absence.
13. May transfer or be relocated to other stores based on business needs.
14. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Must hold a valid Driver’s license, able to pass an MVR report (required), show proof of insurance and have access to a motor vehicle.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to move product up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Must be able to perform duties with or without reasonable accommodation.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to always ensure adequate store coverage. Full‑time associates may be scheduled to work any full‑time shift including evenings, weekends, and holidays.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.