Part-Time Store Advisor, The Village at Corte Madera

On; Corte Madera (CA); On-site; USD 29,811 - 32,456; Part time

Benefits offered by this job

Team-oriented atmosphere

Access to personal self-care programs

Opportunities for growth

Job summary

On is seeking a Store Advisor in Corte Madera, California, who will drive a premium, individualized fan experience in-store. The successful candidate will master our Cloud CX philosophy and ensure a seamless, customer-centric operation.

Responsibilities include maintaining a clean work environment, responding to customer inquiries, and supporting inventory management. Candidates should have over a year of relevant experience, excellent communication, and organizational skills. Compensation ranges between $21.64/hr - $23.56/hr, plus bonuses.

Qualifications

• 1+ years of experience in retail or customer service.
• Ability to engage customers and provide solutions.
• Attention to detail and organizational skills.

Responsibilities

• Deliver a premium customer experience.
• Respond to fan inquiries positively.
• Manage inventory and assist in operational tasks.

Skills

Customer service excellence

Communication skills

Organizational skills

Problem-solving ability

Job description

Overview

In short As a Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation.

In short Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

Your mission

• Deliver a premium, individualized customer experience rooted in our On Spirits and the Cloud CX philosophy to create meaningful moments for our fans
• Respond to fan inquiries and resolve issues positively, ensuring a premium shopping experience
• Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed
• Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards
• Support daily operational tasks such as restocking shelves, updating displays, and managing product flow
• Contribute ideas for in-store events, community engagement, and other activities to boost fan interactions and store presence
• The Team Spirit: Foster a collaborative and positive team environment
• The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service
• The Explorer Spirit: Embrace new ideas and initiatives to drive store success
• The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions

Your story

• You have 1+ years of relevant experience in retail or in a customer service-related field
• You have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutions
• You possess organizational skills and attention to detail
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences
• Ability to work weekends, evenings and holidays as needed

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

Typical cash compensation range for this position is $21.64/hr - $23.56/hr plus a quarterly bonus based on store performance. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location.

Equal Opportunity

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.