Store Administrative Assistant

Dania Furniture; Reno (NV); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401K

PTO

Tuition Assistance

Job summary

Scandinavian Designs - Dania Furniture is seeking a Store Administrative Assistant for our Reno store at 4869 Kietzke Lane. This full-time, non-exempt role involves payroll duties, customer service, and supporting store operations as the on-duty manager with weekend/holiday hours.

The position requires strong organizational skills, MS Office/HRIS/CRM proficiency, and ability to coordinate with HQ teams. We offer health benefits, 401K, PTO, and tuition assistance as part of our benefits package.

Qualifications

• Customer service orientation and retail perspective.
• Experience supervising a team or leading store staff.
• Familiarity with payroll processing and related records.
• Knowledge of store operations and inventory controls.
• Ability to handle cash, POS, and basic accounting tasks.

Responsibilities

• Greet clients & customers and answer phones promptly and professionally.
• Provide leadership to salesfloor and store team; act as manager on duty and be a keyholder.
• Follow up with customers regarding merchandise, inventory, and deliveries with the warehouse.
• Process sales transactions, service orders and refunds accurately and promptly.
• Maintain displays, keep showroom and backroom tidy, and support showroom changes.
• Help staff with policy/procedure questions; payroll, PTO, attendance, onboarding, and benefits.
• Collaborate with Accounting/Finance on reconciliations and daily reports; balance cash and deposits.
• Print/process vendor checks and stock checks; manage store supplies within budget.
• Work with Sales Associates to collect bad debt and perform other duties as assigned.

Skills

Customer service

Supervisory experience

Payroll processing

Store operations

Inventory coordination

Cash handling

Communication

Tools

MS Office

HRIS software

CRM

Accounting software

Payroll systems

Job description

Position:Store Administrative Assistant

Location: 4869 Kietzke Lane

Job Id:4597

# of Openings:1

Scandinavian Designs - Dania Furniture is looking for a Store Administrative Assistant!

Position:Non-Exempt/Hourly

Job Type:Full-time/Permanent

Hourly Wage:$20 / hr - $22 / hr

What You’ll Be Doing:

• Greet our clients & customers and answer our phones in a prompt, professional and polite manner as part of our team.
• Provide leadership to salesfloor and store team and act as “manager on duty” with delegated authority in the absence of other higher-level management team members.
  • Be a keyholder of the store and have all necessary access codes to successfully execute opening and closing procedures and secure the premises at closing.
• Follow up over the phone or email with customers regarding incoming merchandise, inventory updates, coordination, and deliveries in coordination with the warehouse team.
  • Follow up with Sales Associates regarding old open orders and old balances on aging report.
• Process sales transactions, service orders and refunds accurately, promptly and with high-level organization skills, and approach.
• Show a team approach with open and honest communication, supporting colleagues and customers, tagging merchandise, maintaining displays, keeping the showroom and backroom clean and tidy and ready to jump in for showroom changes.
• Understand and adhere to our company policy and procedures and be proficient enough to help store staff with questions on policy and procedures. This includes and is not limited to:
  • Processing biweekly payroll.
  • Ensuring compliance with company policy and local, state, and federal laws.
  • Keeping accurate payroll, PTO, and absence records for each team member.
  • Support the store’s recruiting, onboarding process, store orientation, clocking system, medical benefits, and performance management documents.
  • Supporting a safe work environment and coordinating store Safety Committee, Safety Training, Incident, Workers Comp and injury reports.
• Partner closely with the Accounting and Finance team on: o Reconciling the Daily Transaction Listing and other daily, weekly, and monthly reports.
• Balancing daily cash and other media receipts.
• Bank deposits, ensure the store has enough change and sales auditing.
• General accounting, general administration, record-keeping, processing financing paperwork including monthly journal entries, taxes and accounts payable.
• Print and process vendor checks and stock checks.
• Manage store supplies within assigned budget.
• Work with Sales Associates to ensure the prompt collection of bad debt
• Perform other duties or special projects when assigned.

Who You Are:

• Love retail, helping customers and colleagues, very organized and enjoy being detail oriented.
• Prior supervisory experience preferred and someone who works with others to achieve goals, wants to work productively as a team to create an honest, fair and ethical working environment.
• Enjoy problem solving, naturally curious, can work under pressure with customer, HQ teams and colleagues.
• Familiar with general accounting principles and standards, general administrative duties, light bookkeeping and able to read and understand work orders, shipping and receiving paperwork.
• Fine with 10-key, computer skills, MS Office, HRIS software, CRM, Social Media platforms, accounting systems and software and strong written and verbal communication skills for addressing customers and colleagues.
• A valid driver’s license is preferred.
• This job operates in a retail store and office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
• Prolonged standing and sitting, walking in store and warehouse and some lifting, pushing and pulling of furniture up to 25lbs unassisted.
• Working hours will include weekends and holidays and will require flexibility.
• Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.

SCANDINAVIAN DESIGNS - DANIA FUNITURE OFFERS

• Benefits for Full-time Associates* including:
  • Health benefits with opt in Dental and Vision and Health Savings account (HSA)
  • 401K
• Work life balance
• Paid Time Off (PTO)
• Pet Insurance
• Tuition Assistance

*Benefits eligibility depends on scheduled hours.

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Who We Are

A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.