Storage Retail Manager – Sales & Customer Experience

Storage Asset Management; Conway (SC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible Scheduling

Award-winning culture

Clear path for advancement within our

Job summary

Storage Asset Management is a property management and consulting company specializing in self-storage, with a large team across 900+ staff. This role focuses on leasing storage units, delivering exceptional customer service, and maintaining high presentation standards at the facility in Conway, SC.

You will lead sales initiatives, train junior staff, and ensure timely rent collections while upholding accounting accuracy.

Qualifications

• Exceptional customer service required.
• Open availability including weekends.
• Light maintenance and overall property upkeep.
• Management experience in leasing, retail, or operation environment.
• Previous experience in sales or marketing with a proven ability to generate business and close leads.
• Effective verbal and written communication skills.
• Energetic and open to new ideas and direction changes.
• A High School diploma /GED equivalent. College education a plus
• Must be able to stand for several hours at a time and lift 25 lbs.
• Valid driver’s license with access to reliable transportation.
• Completion of pre-employment background screening.
• Previous experience in storage management a plus!

Responsibilities

• Be the sales champion, converting inquiries into immediate storage rentals
• Elevate the customer experience with engaging facility tours
• Ensure the facility is impeccably clean and well-maintained
• Execute daily facility inspections for premium presentation
• Strategically implement marketing plans following guidelines
• Establish a visible presence in local professional associations and community functions
• Participate in tailored sales training and industry events
• Mentor and empower assistant managers with your sales acumen
• Proactively manage rent collections and fees
• Maintain precise accounting records with transparency

Skills

Exceptional customer service

Sales experience

Marketing experience

Management experience

Verbal & written communication

Energetic and adaptable

High School diploma / GED

Education

High School diploma / GED

Job description

Storage Asset Management is a property management and consulting company specializing in self-storage, with a large team across 900+ staff. This role focuses on leasing storage units, delivering exceptional customer service, and maintaining high presentation standards at the facility in Conway, SC.

You will lead sales initiatives, train junior staff, and ensure timely rent collections while upholding accounting accuracy.