Storage Office Assistant: Part-Time Customer Success

Morningstar Marinas; Charlotte, Northern (NC, KY); Hybrid; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

401(k) with employer match

Community involvement through Morning星

Job summary

Morningstar Properties in Charlotte, NC is seeking a part-time Office Assistant for our Morningstar Storage facility. You will support the Property Manager, handle customer inquiries, process transactions, and help keep the site organized and welcoming.

The successful candidate is a people-person with strong teamwork, basic computer skills, and a willingness to learn. Weekend availability and a customer‑focused mindset are required to help deliver a superior customer experience.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor’s degree is a plus but not required.
• Valid driver’s license in the state of employment for occasional driving tasks.
• Proficiency in computer skills including Microsoft Office and email; ability to navigate multiple systems.
• Willingness to work a flexible schedule and weekends.
• Self-motivated, dependable, and team‑oriented.

Responsibilities

• Deliver exceptional customer experiences by building relationships and responding to inquiries.
• Support property sales goals by following up on leads and demonstrating pricing knowledge.
• Understand property operations, competition, and KPIs to inform decisions.
• Handle daily office operations including customer transactions and admin tasks.
• Learn property systems and procedures through hands-on training and guidance.
• Assist with site cleanliness, curb appeal, and overall organization.
• Communicate clearly with teammates to ensure smooth hand-offs.

Skills

Customer service

Communication

Teamwork

Multitasking

Independent work

Education

High School diploma or GED

Associates or Bachelor’s degree (a plus)

Tools

Microsoft Office

Email

Job description

Morningstar Properties in Charlotte, NC is seeking a part-time Office Assistant for our Morningstar Storage facility. You will support the Property Manager, handle customer inquiries, process transactions, and help keep the site organized and welcoming.

The successful candidate is a people-person with strong teamwork, basic computer skills, and a willingness to learn. Weekend availability and a customer‑focused mindset are required to help deliver a superior customer experience.