Part-Time Office Associate: Customer & Sales Support

Morningstar Properties; Baltimore (MD); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Competitive pay

401(k) with employer match

Community involvement through Morning

Job summary

Morningstar Properties is seeking a part-time Office Assistant at our Baltimore storage facility. You will work alongside the Property Manager to deliver excellent customer service, manage daily office tasks, and support sales efforts.

A friendly, organized, and self-motivated candidate will thrive in a fast-paced environment. Responsibilities include handling inquiries, processing transactions, lead follow-up, and maintaining property standards.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's degree is a plus.
• Valid driver’s license in MD for occasional tasks.
• Curiosity, creativity, and willingness to learn.
• Positive, team-oriented attitude with a “can-do” approach.
• Self-motivated, dependable, and able to work independently.
• Pride in contributing to operational excellence and customer satisfaction.
• Proficiency in computer skills including Microsoft Office Suite, email, and navigating multiple systems.
• Willingness to work a flexible schedule and weekends.

Responsibilities

• Deliver exceptional customer experiences by building strong relationships and responding professionally to inquiries.
• Support property sales goals by closing sales leads and following up on leads with pricing knowledge.
• Demonstrate understanding of property operations, competition, and KPIs to support sound decisions.
• Execute daily office operations including customer transactions, phone management, lead tracking, and documentation.
• Learn property systems and procedures through hands-on training and guidance from the Property Manager.
• Assist with cleanliness standards, curb appeal, and site organization to maintain a top-quality property.
• Conduct regular property walk-throughs and adapt to new tools and technology.
• Follow policies and use tools with accuracy and attention to detail.
• Take ownership of responsibilities and seek improvements with minimal supervision.
• Communicate clearly with teammates for smooth hand-offs and continuity of service.

Skills

Customer service

Organizational skills

Team player

Education

High School diploma or GED

Associates or Bachelor's degree preferred

Tools

Microsoft Office Suite

Email

Multiple systems

Job description

Morningstar Properties is seeking a part-time Office Assistant at our Baltimore storage facility. You will work alongside the Property Manager to deliver excellent customer service, manage daily office tasks, and support sales efforts.

A friendly, organized, and self-motivated candidate will thrive in a fast-paced environment. Responsibilities include handling inquiries, processing transactions, lead follow-up, and maintaining property standards.