Storage Manager

ADP, Inc.; Bonney Lake (WA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Two weeks vacation, sick leave and 10‑

paid holidays

Job summary

Targa Real Estate Services is seeking a Storage Manager for our Bonney Lake, WA self-storage facility. You will oversee daily operations, drive occupancy, and deliver excellent customer service to tenants and prospects.

The role combines administrative duties with on-site management, requires strong organization, and the ability to balance sales with service. Competitive pay and benefits accompany this full-time opportunity.

Qualifications

• 2+ years of property management, self-storage, or customer service experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with property management software and Microsoft Office Suite.

Responsibilities

• Oversee all daily facility operations, ensuring compliance with company policies and procedures.
• Maintain a clean, secure, and well-presented property, including regular inspections of units, grounds, and equipment.
• Coordinate maintenance and repairs with vendors or contractors as needed.
• Greet customers and respond to inquiries promptly and professionally.
• Convert leads into rentals through effective sales techniques and follow-up communication.
• Process payments, rental agreements, and move-in/move-out transactions accurately.
• Monitor occupancy, delinquency, and revenue performance to achieve financial targets.

Skills

Property management

Self-storage

Customer service

Sales

Tools

Property management software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Storage Manager

Full Time Bonney Lake, WA, US

Salary Range: $55,000.00 To $60,000.00 Annually

Job Title: Property Manager
Location: Self Storage Division | Bonney Lake, WA
Schedule: Full-Time | 10 AM-6 PM (Days TBD)
Compensation: $60000 Annually DOE

About the Role

The Property Manager is responsible for the day-to-day operations, sales performance, and customer service at a self-storage facility. This role ensures the property is well-maintained, occupancy and revenue goals are achieved, and customers receive exceptional service. The ideal candidate is organized, proactive, and skilled at balancing administrative responsibilities with on-site operations.

Key Responsibilities

Operations & Property Management

• Oversee all daily facility operations, ensuring compliance with company policies and procedures.
• Maintain a clean, secure, and well-presented property, including regular inspections of units, grounds, and equipment.
• Coordinate maintenance and repairs with vendors or contractors as needed.
• Manage inventory of locks, packing supplies, and other retail items.
• Enforce facility rules, policies, and late payment or lien procedures.
• Greet customers and respond to inquiries promptly and professionally.
• Convert leads into rentals through effective sales techniques and follow-up communication.
• Provide tours of the facility and assist customers in selecting storage units that meet their needs.
• Process payments, rental agreements, and move-in/move-out transactions accurately.
• Maintain positive tenant relations to support renewals and referrals.
• Monitor occupancy, delinquency, and revenue performance to achieve financial targets.
• Prepare daily, weekly, and monthly reports for management.
• Manage petty cash, deposits, and expense tracking in accordance with company procedures.
• Review and approve invoices as needed.
• Assist in developing and executing local marketing efforts to drive traffic and occupancy.

Safety & Compliance

• Ensure facility operations comply with state and local laws, company policies, and insurance requirements.
• Implement safety and security measures, including access control, surveillance, and regular audits.
• Respond to emergencies and incidents professionally and promptly.

Qualifications

• 2+ years of property management, self-storage, or customer service experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with property management software and Microsoft Office Suite.
• Sales-oriented mindset with a focus on customer satisfaction.
• Ability to work independently and manage time effectively.
• Must have reliable transportation and be available for weekend or on-call coverage as needed.

Physical Requirements:

• Ability to walk the property, climb stairs, and lift up to 25 pounds.
• Work may include both indoor office and outdoor facility environments.

Compensation and Benefits

• $60000 Annually DOE.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Two weeks annual vacation, 1-week sick leave and 10 paid holidays.

Targa Real Estate Services is a family owned, full-service property management company providing high-quality management, accounting, and operational support for owners of multifamily, self-storage, commercial, single family, and HOA communities. Our culture is built on integrity, accountability, and collaboration, with a focus on empowering our teams and delivering exceptional service to our clients and residents.