Storage and Virtualization (Systems Engineer)

Indiana University Bloomington; Indianapolis (IN); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical & dental insurance

Health savings account (HSA)

Paid holidays

Tuition subsidy

Job summary

Indiana University Bloomington is seeking a Senior Storage Engineer to design, implement, and manage storage and data protection systems that support university continuity and critical services. You will lead complex projects, coordinate with UITS teams, and ensure high availability and security of storage infrastructure.

The role requires 5 years of systems engineering experience, a Bachelor’s in CS or related field, and strong communication.

Qualifications

• Bachelor's degree in computer science or related field is required.
• 5 years of systems engineering or related experience.
• Experience with storage array administration and multi-site storage infrastructure is preferred.
• Experience in data protection and replication technologies is preferred.
• Strong communication and leadership capabilities are required.

Responsibilities

• Designs, develops, and implements advanced systems per university policies and standards.
• Provides senior escalation for complex system performance issues.
• Leads in capacity planning and system configuration to optimize performance and security.
• Documents system design decisions, issues/resolutions, and disaster recovery plans.
• Collaborates across teams to evaluate new capabilities and emerging technologies.

Skills

Communication

Professionalism

Time management

Quality

Adaptability

Learning

Attention to detail

Initiative

Influence

Education

Bachelor's degree (computer science or related field)

Job description

Department

UITS TELECOMMUNICATION INFRAST (UA-NTEL-IUINA)

Department Information

The Intelligent Infrastructure (II) team is the driving forcebehind Indiana University's (IU) private cloud. We design, deploy,and manage a complex and georedundant, virtualized computing andstorage environment that provides Infrastructure as a Service(IaaS) to the entire university community. From department workloadto crucial campus operations, if it runs at IU, there is a veryhigh chance it runs on our infrastructure.

What We Do:

• We put enterprise-grade resources directly into the hands ofIU's innovators; we enable them to build fast and scale smart.
• On-Demand Provisioning: We maintain a self-service portal thatallows users to instantly spin up virtual servers, storage, andnetwork resources.
• Smart Workflows: We bridge the gap between engineering andadministration with automated workflows, making resource managementseamless and compliant.
• Modern Workload Support: We provide the infrastructure foreverything from traditional, heavy-duty enterprise applications tocutting-edge, containerized microservices.
• Industry-Leading Standards: We continuously evolve our platformusing the latest virtualization technologies, automation tools, andindustry best practices.
• Why Our Team is Exciting to Work With: If you love solvingcomplex problems at scale and playing with the latest tech, this iswhere you want to be.

Job Summary

This position is on the Storage and Virtualization (SAV) team andprovides senior level expertise for the storage and data protectionsystems that ensure university data is available, secure, and recoverable during system failures or major incidents. Thesesystems are a key part of IU's business continuity strategy and areessential for protecting critical services from downtime.

Department-Specific Responsibilities

• Coordinates projects.
• Provides oversight for complex work.
• Serves as a primary point of contact for collaboration withother University Information Technology Services (UITS) teams anduniversity stakeholders.
• Ensures projects are delivered efficiently.
• Manages risks appropriately.
• Ensures the existing team can continue to support a growing andincreasingly complex service environment.

General Responsibilities

• Designs, develops, and implements advanced systems that adhereto university policies and standards; evaluates, monitors, andassesses current systems to design and develop systemupdates/modifications and/or to resolve issues; provides a seniorpoint of escalation in regard to complex and difficult systemperformance issues.
• Makes recommendations to improve, as well as provides, bugreporting and identification, test case authoring and refinement,automation scripts, and works closely with other technical teams toresolve highly complex and difficult problems; reviews work andoften provides guidance to junior peers.
• Leads in establishing metrics and determining systemsconfiguration(s) to ensure optimum performance and security inaccordance with strategy and operational goals; analyzes capacitydata and leads in the development of capacity plans.
• Ensures proper documentation of systems infrastructure designdecisions, issues/resolutions, as well as leads service disasterrecovery planning.
• Collaborates with systems professionals on other teams andacross the university to analyze/evaluate new capabilities andemerging technologies that could improve university systemsperformance.
• Researches and stays abreast of current higher educationsystems engineering trends; stays up-to-date and makesrecommendations to improve systems engineering best practices,tools, and approaches.
• May serve as project leader; often provides guidance to juniorpeers.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in computer science or relatedfield).

WORK EXPERIENCE

Required

• 5 years of systems engineering or related experience.

Preferred

• 3 years of experience in Storage Array Administration(including managing multi-pebibyte storage infrastructure includingcapacity and performance, Logical Unit Number (LUN) allocations forcomplex cluster configurations, and troubleshooting performance ina storage area network (SAN)).
• 3 years of experience in multi-site storage infrastructure(including Tier1 Non-Volatile Memory Express (NVMe) Fiber channelStorage arrays, Tier2 Fiber channel Storage arrays, object storageinfrastructure, especially Simple Storage Service (S3) compatibleobject storage, and Network Attached Storage infrastructure).
• 3 years of experience in advanced business continuitymanagement (including, site failover management for InternetProtocol (IP) based storage infrastructure, site failure managementfor Fiber Channel storage infrastructure).
• 3 years of experience in data protection and replicationtechnologies (including enterprise data protection managementleveraging agentless hardware-based snapshots and agent-basedtechnologies, synchronous replication, and asynchronousreplication).
• 3 years of experience in supporting complex fiber channelinfrastructure (including managing fiber trunks, cassettes, andjumpers, fiber channel zoning, peer zoning, Fibre Channel overInternet Protocol (FCIP) routing, designing and managing FCIPfabric extensions leveraging redundant ethernet routing, serveradministration, management of hypervisors, windows serveradministration, Linux administration, database administration,patch management strategies, and firewall administration (hostbased and appliance)).
• 3 years of experience in system administration (Windows, Linux,Hypervisor, Container infrastructure).

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamicenvironment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even underpressure.
• Possesses a high degree of initiative.
• Ability to influence internal and/or externalconstituents.

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Additional Information

This position will be on call in support of critical services 24hours a day, 7 days a week, 365 days a year.

Work Location

Bloomington, Indiana or Indianapolis, Indiana

This position is eligible for a hybrid schedule (mix between remoteand in-person work), subject to change in the future based uponuniversity policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Advanced

FLSA: Exempt

Job Function: Information Technology

Job Family: Sys Admin, Engineer & Program

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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on theadvertised Close Date. This posting may be closed at any time atthe discretion of the University, but will remain open for aminimum of 5 business days.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice ofNon-Discrimination here which includes contact information

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The Annual Security and Fire Safety Report, containing policystatements, crime and fire statistics for all Indiana Universitycampuses, is available online . You may also request aphysical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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