Storage and Virtualization Administrator - Intermediate

Cwsc; Hampton (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Cwsc is seeking an IT support specialist for their location in Hampton, Virginia. The successful candidate will be responsible for building, configuring, and maintaining virtual machines and servers. Applicants should possess a bachelor’s degree and have 2–4 years of experience in storage and virtualization.

Key skills include VMware vSphere, excellent customer service, and strong communication abilities. An active Secret or Top Secret clearance is also required. Join a dynamic team and contribute to providing great service in the IT field.

Qualifications

• 2–4 years of related experience.
• Understanding of storage and virtualization processes.
• Experience with VMware vCenter and ESXi.
• Ability to perform incremental and full backups.

Responsibilities

• Build, configure, and maintain virtual machines and servers.
• Troubleshoot and resolve trouble tickets using ServiceNow.
• Provide technical resolution for local or remote assets.
• Assist in training junior employees.

Skills

Customer service skills

Troubleshooting VMware vSphere

Written and verbal communication

Mentorship skills

Education

Bachelor’s degree or equivalent

Tools

VMware vSphere

ServiceNow

Commvault

Job description

Responsibilities

• Build, configure, and maintain virtual machines, servers, and storage solutions.
• Assist in training junior employees.
• Provide diagnostics and technical resolution for any local or remote assets.
• Troubleshoot and resolve trouble tickets using ServiceNow.
• Provide outstanding service by interacting directly with customers seeking resolution.
• Communicate issues and recommendations back to leadership in a clear and concise manner.
• Document work to share with the Storage and Virtualization team.

Qualifications

• Requires a bachelor’s degree or its equivalent.
• 2–4 years of related experience.
• Thorough understanding of storage and virtualization processes.
• Detailed knowledge of server virtualization and hardware.
• Experience with VMware vSphere and managing ESXi hosts and virtual machines.
• Ability to troubleshoot VMware vSphere and hardware related issues.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Experience with VMware vCenter and ESXi.
• Experience with maintaining and patching VMware vSphere environments.
• Ability to perform incremental and full backups with Commvault.
• Strong mentorship skills.

Preferred Experience

• Direct experience with VMware vSphere.
• Experience with storage and hardware solutions for virtualized computing environments.

Certifications

• Security+ or other qualifying IAT II certification.
• VMware VCP certification, or ability to obtain within 180 days.

Security Clearance

• Active Secret or Top Secret clearance.

Shift

Monday–Friday, 0600 to 1700.

EEO Statement

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, protected veteran status, genetic information, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [e-mail].