Stone Center Manager - FT

Dal-Tile; Cincinnati (OH); On-site; USD 27,000 - 65,000; Full time

Job summary

Dal-Tile is seeking a Stone Center Manager in Cincinnati, OH to drive sales and manage store operations. The role involves developing relationships with customers, overseeing personnel, and meeting financial objectives.

This position requires a high school diploma and 5+ years of relevant experience, with a bachelor's degree preferred. Proficiency in MS Office and Dal-Tile certification for operating industrial trucks is necessary.

Qualifications

• 5+ years relevant stone sales experience required.
• Experience in developing business relationships with key customers.
• Must be Dal-Tile certified to operate powered industrial trucks.

Responsibilities

• Increase product sales within assigned store coverage areas.
• Develop and retain effective working relationships with customers.
• Manage store operations and personnel.

Skills

Strong interpersonal skills

Analytical aptitude

Time management

Organizational skills

Proficiency in MS Word

Proficiency in Excel

Proficiency in PowerPoint

Education

HS diploma

Bachelor's degree in Business

3+ years relevant sales/management experience in the stone business

Tools

Powered industrial trucks

Job description

Dal-Tile is currently seeking an exceptional Stone Center Manager to join our TEAM! The Stone Center Manager will increase product sales within the assigned store coverage area, develop and retain effective working relationships with customers, and manage store operations and personnel.

Expected base pay rates for the role will be between $27,000 and $65,000 per year at the commencement of employment. Compensation and range may vary by location. Final base pay is determined based on job-related factors such as work location, skills, experience, education, and training, consistent with applicable state and local laws. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.

Primary Objective

Increases product sales within assigned store coverage areas to achieve company objectives. Develops and retains effective working relationships with customers to achieve and exceed sales goals, and maximize market penetration and margin potential. Manages store operations and personnel to ensure all activities are performed by company policies and procedures.

Primary Function and Scope

• Achieves revenue, budget, and other business objectives for each fiscal year.
• Develops business relationships with key customers within the store coverage area.
• Clearly defines goals and objectives for Stone personnel to measure performance and communicates these objectives to the staff regularly.
• Provides leadership and direction in the pursuit of store objectives with employees.
• Communicates and works closely with customers to maximize market penetration and margin potential.
• Develops and implements strategic plans to accommodate corporate goals.
• Reviews market analyses to determine customer needs, price schedules, and discount rates.
• Advise customers on product selection, pricing, and sales volume, and continue to build customer relations.
• Meets with key customers to negotiate and close deals.
• Analyzes and controls expenditures of the Stone Center to conform to budgetary requirements.
• Analyzes sales reports showing sales volume, profit loss (EVA), and margins utilizing the on-demand reporting process.
• Ensures prudent credit transactions and manages account collections.
• Participates in the planning process by providing accurate, achievable sales forecasts.
• Aligns achievements with corporate goals, standards, and objectives.
• Communicates the safety program goals and expectations and ensures associates are professionally trained in the Safety program.
• Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• Cross‑trains on all areas of Stone Center operations: customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires, and manages Stone Center staff associates. Includes daily support and direction, as well as ongoing performance management and development.
• Ensures compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance.
• Provides excellent understanding and training in the safe and proper loading of trucks, and operates lift trucks with booms and/or overhead cranes.
• Performs other related duties as required.

Experience and Knowledge Required

• HS diploma and 5+ years relevant stone sales experience required.
• Bachelor’s degree in Business.
• Related field and 3+ years relevant sales/management experience in the stone business.

Competencies

• Strong interpersonal skills and excellent written and verbal communication skills.
• Analytical aptitude, time management, and organizational skills.
• Proven training, teamwork, and leadership skills.
• Ability to "multi-task." Demonstrated follow‑up and follow‑through skills.
• Must be proficient in MS Word, Excel, and PowerPoint.
• Must be Dal‑Tile certified to operate powered industrial trucks.