Stone Center Manager - CT

Mohawk Industries; Westwood (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile, a Mohawk Industries subsidiary, seeks a Stone Center Manager to lead sales, nurture key customer relationships, and run store operations with a focus on growth and margin.

The role requires strategic planning, staff leadership, and strong financial acumen to meet revenue targets while ensuring safety and compliance across the center.

Qualifications

• HS diploma and 5+ years relevant stone sales experience required OR Bachelor's degree in Business or related field and 3+ years relevant sales/management experience in the stone business.
• Strong interpersonal, communication, and leadership skills with the ability to train and develop staff.
• Proficiency in MS Word, Excel, and PowerPoint; certified to operate powered industrial trucks.

Responsibilities

• Increase product sales within the store coverage area to achieve objectives.
• Develop and retain relationships with customers to maximize market penetration and margin.
• Manage store operations and personnel in line with company policies.
• Lead, train, and develop Stone Center staff in customer service, ordering, warehouse duties, and office processes.
• Recruit, hire, and supervise associates; provide ongoing performance management.
• Ensure safety training and compliance with DOT and HR policies; monitor expenditures and budgeting.

Skills

Interpersonal skills

Analytical aptitude

Time management

Organizational skills

Leadership

Teamwork

Multi-tasking

MS Word

MS Excel

MS PowerPoint

Education

HS diploma

Bachelor's degree in Business or related field

Tools

PowerPoint

MS Excel

MS Word

PIT certification

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Stone Center Manager to join our TEAM! The Stone Center Manager will increase product sales within the assigned store coverage area, develop and retain effective working relationships with customers, and manage store operations and personnel.

Primary Objective

Increases product sales within assigned store coverage areas to achieve company objectives. Develops and retains effective working relationships with customers to achieve and exceed sales goals, and maximize market penetration and margin potential. Manages store operations and personnel to ensure all activities are performed by company policies and procedures.

Primary Function and Scope

• Achieves revenue, budget, and other business objectives for each fiscal year.
• Develops business relationships with key customers within the store coverage area.
• Clearly define goals and objectives for Stone personnel to measure performance and communicate these objectives to the staff regularly.
• Provides leadership and direction in the pursuit of store objectives with employees.
• Communicates and works closely with customers to maximize market penetration and margin potential.
• Develops and implements strategic plans to accommodate corporate goals.
• Reviews market analyses to determine customer needs, price schedules, and discount rates.
• Advises customers on product selection, pricing, and sales volume, and continues to build customer relations.
• Meets with key customers to negotiate and close deals.
• Analyzes and controls expenditures of the Stone Center to conform to budgetary requirements.
• Analyzes sales reports showing sales volume, profit loss (EVA), and margins utilizing the on-demand reporting process.
• Ensures prudent credit transactions and manages account collections.
• Participates in the planning process by providing accurate, achievable sales forecasts.
• Align achievements with corporate goals, standards, and objectives.
• Communicates the safety program goals and expectations and ensures associates are professionally trained in the Safety program.
• Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• Cross-trains on all areas of Stone Center operations: customer service, warehouse, and office administration duties.
• Assists where necessary.
• Recruits, hires, and manages Stone Center staff associates.
• Includes daily support and direction, as well as ongoing performance management and development.
• Ensures compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance.
• Provides excellent understanding and training in the safe and properly to load delivery of trucks, and operates lift trucks with booms and/or overhead cranes.
• Performs other related duties as required.

Experience and Knowledge Required

HS diploma and 5+ years relevant stone sales experience required OR Bachelor's degree in Business or related field and 3+ years relevant sales/management experience in the stone business.

Competencies

• Strong interpersonal skills and excellent written and verbal communication skills.
• Analytical aptitude, time management, and organizational skills.
• Proven training, teamwork, and leadership skills.
• Ability to "multi-task." Demonstrated follow-up and follow-through skills.
• Must be proficient in MS Word, Excel, and PowerPoint.
• Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include:

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.