Stockroom & Omni-Channel Fulfillment Associate

Kohl's Corp.; Mobile (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kohl’s in Mobile, Alabama is seeking a role focused on delivering excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni-channel operations to keep the store running smoothly.

You’ll greet customers, assist with products and services, stock the floor, follow product protection standards, and participate in training for new hires, while upholding safety and company policies.

Qualifications

• Excellent customer service, able to multi-task with attention to detail.
• Strong verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in training for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Act with integrity, honesty and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
• Demonstrate a customer service mindset, anticipate customer needs and address issues.
• Support POS and customer service departments to deliver speed of service and a great customer experience.
• Meet or exceed individual goals and accomplish multiple tasks within deadlines.

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

No retail experience

Flexible availability

Job description

Kohl’s in Mobile, Alabama is seeking a role focused on delivering excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni-channel operations to keep the store running smoothly.

You’ll greet customers, assist with products and services, stock the floor, follow product protection standards, and participate in training for new hires, while upholding safety and company policies.