Stockroom & Omni-Channel Fulfillment Associate

Kohl's; Riverdale (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Health & wellness

Savings & retirement benefits

Insurance programs

Life events

Job summary

Kohl’s is hiring to deliver excellent customer service and ensure seamless store operations, including freight handling, replenishment, and omni-channel fulfillment. You will greet customers, assist with products, and uphold Kohl’s brand standards and inventory procedures.

The role emphasizes teamwork, integrity, and meeting productivity and service goals. Training for new hires and adherence to safety policies are also part of the responsibilities.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Communication skills

No retail exp

Age 16+

Flexible hours

Job description

Kohl’s is hiring to deliver excellent customer service and ensure seamless store operations, including freight handling, replenishment, and omni-channel fulfillment. You will greet customers, assist with products, and uphold Kohl’s brand standards and inventory procedures.

The role emphasizes teamwork, integrity, and meeting productivity and service goals. Training for new hires and adherence to safety policies are also part of the responsibilities.