Stocker (Early Morning)

The Michael's Companies; El Paso (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a vibrant retail environment. This role focuses on delivering exceptional customer service, ensuring a pleasant shopping experience, and maintaining store standards. With responsibilities ranging from assisting customers to participating in stock management, this position offers a dynamic work atmosphere. Ideal candidates should have a passion for retail and customer engagement, along with the ability to thrive in a fast-paced environment. Join a company that values creativity and teamwork, and be part of a mission to fuel the joy of creativity in every customer interaction.

Benefits

Comprehensive Benefits

Employee Discounts

Flexible Scheduling

Qualifications

• Experience in retail and customer service is preferred.
• Ability to handle cash and provide solutions to customers.

Responsibilities

• Assist customers in locating products and provide solutions.
• Ensure a fast and friendly checkout experience for customers.
• Participate in stocking and store recovery processes.

Skills

Customer Service

Retail Experience

Cash Handling

Problem Solving

Education

High School Diploma

Job description

Store - El Paso-North, TX

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

1. Help customers shop, locate products, and provide solutions
2. Provide a fast and friendly checkout experience; execute cash handling to standards
3. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
4. Educate customers on the Voice of Customer (VOC) survey
5. Assist with Omni channel processes, including BOPIS and SFS
6. Participate in truck unload, stocking, and planogram (POGs) processes
7. Complete merchandise recovery and maintenance, including return/go back process and store recovery
8. Perform Store In Stock Optimization (SISO) and AD set duties as assigned
9. Support shrink and safety programs
10. Adhere to SOPs and company policies to ensure compliance with laws and standards
11. Interact respectfully with others, promote a positive image, and serve as a role model
12. Cross-trained in Custom Framing sales and production

Other duties as assigned

Work hours: 3 AM on Mondays and 7 AM on other days

Preferred Knowledge/Skills/Abilities

Retail and/or customer service experience preferred

Physical Requirements & Work Environment

• Standing for long periods
• Moving throughout the store
• Bending, lifting, reaching, stretching
• Lifting heavy boxes, using ladders
• Work includes nights, weekends, early mornings; some outdoor work

Applicants must meet legal requirements; minimum age 16.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in North America and online. We prioritize team wellbeing with comprehensive benefits. For more, visit mikbenefits.com.

We are an Equal Opportunity Employer and committed to inclusion and reasonable accommodations for individuals with disabilities.