Stock & Operations Leader Trainee

Hannaford Supermarkets; Kennebunk (ME); On-site; USD 26,105 - 37,539; Full time

Job summary

Hannaford Supermarkets in Maine seeks a Store/Department Manager to lead a retail department, drive sales, maintain store appearance, and manage staff to deliver excellent customer service. This role requires strong leadership, merchandising knowledge, and adherence to safety and quality standards.

You will hire, train, and coach associates, manage inventory and financial objectives, and model our culture during daily store huddles and customer interactions.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and ability to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems and resolving conflicts.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment, and follow-up for efficient performance.
• Ensure maintenance of accurate records of production, shrink, sales and inventory.
• Meet physical requirements of the position.
• Provide recognition of accomplishments and constructive counseling when necessary.
• Treat all co-workers with fairness, dignity and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF unit as needed.
• Retrieve and organize assigned departments product loads.
• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on all department associates.
• Maintain effective work schedules to meet production and customer service standards.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability.

Skills

Store operations

Customer service

People leadership

Communication

Problem solving

Education

College degree or equivalent

Certified Food Safety Manager preferred

Job description

Hannaford Supermarkets in Maine seeks a Store/Department Manager to lead a retail department, drive sales, maintain store appearance, and manage staff to deliver excellent customer service. This role requires strong leadership, merchandising knowledge, and adherence to safety and quality standards.

You will hire, train, and coach associates, manage inventory and financial objectives, and model our culture during daily store huddles and customer interactions.