Stock & Merchandising Associate

Sysco; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Sysco in Houston seeks a Store Operations Associate to ensure efficient store operations, maintain product availability, and create an appealing shopping environment. You will perform opening, stocking, zoning, signage, area maintenance, closing procedures, and customer service tasks with attention to detail and safety.

The role emphasizes FIFO stock rotation, planogram compliance, accurate labeling, and proactive communication with supervisors to address OOS items and safety hazards.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to follow directions and work independently or as part of a team.

Responsibilities

• Meet on time in assigned areas for start of shift meeting.
• Review daily tasks and priorities with supervisor.
• Ensure all areas are clean and presentable.
• Check for and replace any damaged or missing shelf labels in assigned stocking area.
• Verify that all signage is correct and up-to-date in assigned stocking area.
• Stock all pallets from the drop list and freight received from Opsite and DSD deliveries.
• Check backroom inventory for OOS items on the sales floor and restock as necessary.
• Follow planograms for correct product placement.
• Rotate stock to ensure first-in, first-out (FIFO) inventory management.
• Report low stock levels and out-of-stock (OOS) items to supervisor or merchandise lead.
• Coordinate with merchandise leads or backroom coordinators to prioritize stocking based on store needs and OOS situations.
• Regularly straighten and organize merchandise in assigned areas.
• Face products to create a neat, uniform appearance.
• Remove damaged or misplaced items.
• Ensure price tags and labels are visible and correctly placed.
• Check for damaged, outdated, or missing signage.
• Replace or update signs as necessary.
• Ensure all promotional signage is correctly placed and current.
• Remove expired promotional materials.
• Keep assigned areas clean and free of debris.
• Report any safety hazards or maintenance issues to supervisor.
• Assist in maintaining cleanliness of common areas (e.g., aisles, PODs, & endcaps).
• Immediately report any sightings of pests, including insects, rodents, or signs of their presence such as droppings or gnaw marks, to your supervisor and provide the location and type of pest observed.
• Begin final zone of assigned areas 30 minutes before closing.
• Ensure all merchandise is properly secured and organized.
• Remove any go-backs or misplaced items to designated areas.
• Assist in cleaning and straightening as directed by supervisor.
• Be aware of cultural differences in greetings. Maintain a friendly, approachable demeanor at all times.
• Provide personalized product recommendations based on customer needs.
• Handle complaints promptly and professionally, escalating to management when necessary.
• Be knowledgeable about current promotions, store policies, and product locations.
• Stay updated on product knowledge, store promotions, and membership benefits.
• Seek feedback on performance and areas for improvement.
• Participate in additional training opportunities when offered.

Skills

Attention to detail

Communication skills

Customer service

Teamwork

Job description

Sysco in Houston seeks a Store Operations Associate to ensure efficient store operations, maintain product availability, and create an appealing shopping environment. You will perform opening, stocking, zoning, signage, area maintenance, closing procedures, and customer service tasks with attention to detail and safety.

The role emphasizes FIFO stock rotation, planogram compliance, accurate labeling, and proactive communication with supervisors to address OOS items and safety hazards.