Stock & Merch Fulfillment Associate

Macy's, Inc.; Montebello (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is hiring a Vendor Paid Stock Colleague to handle new merchandise flow, fulfillment, and related tasks. You will support customers using devices, assist in stock replenishment, and help maintain an orderly store environment.

The role emphasizes reliable attendance, teamwork, and excellent service to both digital and in-store customers, with opportunities to grow through merchandise and process knowledge.

Qualifications

• No education or experience required.
• Strong interpersonal skills with diverse customers and peers.
• Resourceful self-starter who works independently or in a team.

Responsibilities

• Be proficient in POS and MPOS systems.
• Assist customers using devices to shop and compare.
• Provide exceptional customer service for digital and physical customers.
• Complete general shipment processes per productivity standards.
• Assist CSX Manager with movement of case line assortment for new product/season changes.
• Assist replenishment of stock onto the sales floor.
• Assist in inventory processes.
• Participate in stockroom maintenance and housekeeping.
• Process damages, transfers, and return to vendor merchandise.
• Maintain a clean, neat, easy-to-shop store environment.
• Follow shortage programs and procedures for the receiving function.
• Adhere to Asset Protection and inventory control procedures.
• Maintain dependable attendance and punctuality.
• Foster an environment of acceptance and respect with colleagues, customers, and communities.

Skills

Strong interpersonal skills

Resourceful

Flexible schedule

Team player

Customer service

Tools

POS systems

MPOS systems

Job description

Macy's, Inc. is hiring a Vendor Paid Stock Colleague to handle new merchandise flow, fulfillment, and related tasks. You will support customers using devices, assist in stock replenishment, and help maintain an orderly store environment.

The role emphasizes reliable attendance, teamwork, and excellent service to both digital and in-store customers, with opportunities to grow through merchandise and process knowledge.