Stock Hourly Manager

Dufry Careers; Ontario (CA); On-site; USD 54,173 - 60,237; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

Life Insurance

401K & RRSP

Recognition Programs

Tuition Assistance

Job summary

Dufry Careers at Ontario International Airport seeks a Stock Hourly Manager to supervise receiving, stocking, and inventory procedures, ensuring productivity and compliance with safety standards. You will lead a stock team, coordinate warehouse tasks, and support seamless store operations.

The role requires experience in stock operations, inventory management, and strong coaching abilities, with a focus on accuracy and process improvements within a fast-paced environment.

Qualifications

• Education and Experience: combination must exceed 3 years.
• Supervisory experience preferred: 1 year leading stock/warehouse teams.
• Stock/warehouse knowledge and safety protocols are required.

Responsibilities

• Supervises stock associates during shifts to ensure proper receiving, stocking, and inventory management.
• Ensures opening/closing procedures and safety protocols; conducts inspections for merchandise organization and asset protection.
• Coordinates inbound freight: receiving, counting, processing; reports shortages, overages, and damaged goods with documentation.

Skills

Stock supervision

Inventory management

Safety compliance

Team coaching

Receiving & stocking

Documentation

Communication

Cycle counts

Education

High school diploma

Associate degree in Business / Supply Chain

Tools

Inventory management systems

Job description

Purpose

The Stock Hourly Manager supervises stock operations during assigned shifts, ensuring efficient inventory management, proper merchandise handling, and adherence to operational standards. This role maintains safe working conditions while coordinating stock activities to support sales floor replenishment and overall store operations.

What we offer

• Hourly Range: $26.06 - $28.96 p/h + Bonus
• Employee Discount: 20% off at Dufry, Hudson and HMS Host
• Paid Time Off and Personal/Parental Leave Programs
• Company-Paid Life Insurance
• Retirement Programs & Matching Contributions: 401K & RRSP
• Employee Recognition & Anniversary Programs
• Tuition Assistance & Scholarships

Essential Functions

• Supervises stock associates during assigned shifts to ensure proper execution of receiving, stocking, and inventory management procedures while maintaining productivity standards and meeting operational deadlines
• Ensures all stock personnel follow proper opening/closing procedures and safety protocols; conducts shift inspections to verify merchandise organization, storage standards, and compliance with asset protection requirements
• Coordinates incoming freight operations including receiving, counting, and processing merchandise deliveries; reports shortages, overages, and damaged goods to management within required timeframes while maintaining accurate documentation
• Assigns work tasks and priorities to stock team members based on operational needs; provides on-the-job coaching and training to ensure proper execution of stocking procedures and company standards
• Manages stock replenishment activities to maintain adequate sales floor inventory levels; coordinates with sales staff to identify out-of-stock merchandise and prioritizes restocking based on business needs
• Oversees organization and processing of merchandise returns, damaged goods, and outdated products for vendor credits; maintains proper documentation and ensures timely completion of return procedures
• Utilizes inventory management systems to track stock levels, process orders, and maintain accurate records; assists with cycle counts and annual inventory preparations while investigating and reporting inventory variances
• Maintains clean, organized, and safe stock areas in compliance with safety regulations; ensures proper storage procedures and equipment maintenance while reporting maintenance needs to management
• Collaborates with management on stock performance metrics, staffing needs, and operational improvements while providing feedback on process efficiency and team performance

Reporting Relationship & Role Information

• This position typically reports to the Stock Manager at the Ontario International Airport
• The Stock Hourly Manager position as described falls under the Fair Labor Standards Act as a Non-Exempt position
• The Stock Hourly Manager position requires flexible scheduling including early morning, evening, weekend, and holiday shifts to support continuous stock operations

Physical Requirements

• Ability to walk extensively throughout warehouses and retail locations for extended periods
• Lift, carry, and move inventory items up to 50 pounds regularly
• Visual acuity to review inventory records, conduct physical counts, and analyze data reports
• Work in varying warehouse and retail environments with different temperature and noise levels

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Education and Experience: The combination of education and professional experience must exceed 3 years:
• In a supervisory role: 1 years of experience supervising stock or warehouse operations teams preferred
• In a technical role: Requires 3-4 years of experience in stock operations, inventory management, or warehouse operations
• A high school diploma or equivalent is required; an associate degree in Business, Supply Chain Management, or related field can count for 1 of the 3-year requirement

Specialized Training

• Knowledge of inventory management systems and stock handling procedures
• Understanding of safety regulations and asset protection protocols in retail/warehouse environments
• Strong organizational and time management skills with ability to prioritize multiple tasks and meet operational deadlines in fast-paced environments
• Demonstrated leadership abilities with experience coaching and developing team members while maintaining accountability for performance standards
• Solid analytical skills with ability to identify inventory discrepancies, investigate variances, and implement corrective actions effectively
• Excellent communication skills with ability to provide clear instructions, document procedures, and collaborate effectively with cross-functional teams

Disclaimer

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).