Stock and Merchandising Associate-Somerset Collection

knitwellgroup; Troy (MI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to be the brand ambassador, guiding customers with personalized styling while keeping the store organized and welcoming.

You will collaborate with the team to deliver exceptional customer experiences, use technology and POS tools, and stay informed on promotions and store priorities.

Qualifications

• Experience delivering personalized customer service and styling recommendations.
• Hospitality mindset when engaging with customers and creating a welcoming atmosphere.
• Flexible availability including evenings, weekends and holidays.
• Proficiency with point-of-sale systems and technology.

Responsibilities

• Connect with customers to understand needs and tailor recommendations.
• Share product knowledge to help customers style outfits.
• Apply brand behaviors to drive loyalty and enhance the customer experience.
• Maintain visual and operational standards on the sales floor.
• Use available tech tools to stay informed on priorities and promotions.
• Collaborate with store leaders to meet daily goals and support teammates.
• Build relationships by sharing ideas and helping others.

Skills

Customer service

Hospitality mindset

Communication

POS proficiency

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.

• Share product knowledge and recommendations to help style the customer.

• Use brand behaviors and personalized service to drive brand loyalty.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Partner with store leaders to achieve individual goals and daily expectations.

• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role

• Sales Associate or customer-focused experience (preferred)

• Brings a hospitality mindset when engaging with customers

• Flexible availability – including evenings, weekends, and holidays

• Technology proficient and ability to operate a point-of-sale system

• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 1373-The Somerset Collection-ANN-Troy, MI 48084

Position Type:

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected